Refund Policy for UX/Ui Design Consultant Services

Last Updated: February 7, 2024

This Refund Policy applies to all services provided by Bianca Fuchs ("Consultant") as a UX/Ui design consultant. Please read this policy carefully before engaging Consultant for any services.

1. General Policy:

  • Consultant strives to deliver high-quality services that meet your expectations.

  • However, we understand that there may be circumstances where a refund is necessary.

  • This policy outlines the conditions under which Consultant will issue refunds for the services provided.

2. Eligibility for Refunds:

Full Refunds:

  • You may be eligible for a full refund if you cancel your project before any work has begun.

  • If Consultant is unable to complete the project for reasons beyond your control, you will receive a full refund for the remaining balance.

Partial Refunds:

  • If you cancel your project after work has begun, you may be eligible for a partial refund based on the amount of work completed at the time of cancellation.

  • Consultant will determine the percentage of work completed based on factors such as:

    • Hours spent on the project

    • Deliverables completed

    • Progress made towards project goals

No Refunds:

  • You will not be eligible for a refund if:

    • You are dissatisfied with the final design, but Consultant has delivered all services as agreed upon in the project scope.